About yesyou
Explore our FAQ to learn more about yesyou benefits, usage, and tips.
Frequently asked questions
How do you use face towels?
Our face towels are designed to be single-use for a superior clean routine.
Pair a yesyou towel with micellar water for quick, gentle, and non-irritating makeup removal. Follow with face cleanser, then wash and pat dry with a clean yesyou towel. Finish with moisturizer, serum, or oil to lock in hydration and keep your skin plump.
Our towels are soft, highly absorbent, and durable for any secondary use. When done, our 100% biodegradable towels can be composted.
What makes yesyou face towels better?
Traditional towels and washcloths harbor bacteria. When used to dry clean skin, these dirty towels can lead to breakouts, irritation, and other skin imperfections.
yesyou face towels are designed to be single-use for a superior clean routine. We’re dermatologist-backed, chemical and fragrance-free, and safe for sensitive skin.
How many towels come in a box?
Our yesyou box contains 50 towels for everyday use. Our subscription offering ensures you never run out.
What's the difference between box styles?
Our box styles are designed to look beautiful on your vanity. Pick the one that suits your style best.
Our classic black and white versions - Sombre + Blanche - keep things simple and elevated. Our Noir version adds a little drama with black glossy writing on our signature black matte box. Like a statement brand? Try our Grise option.
New colors added regularly.
Do face towels contain any fragrances or chemicals?
No, our face towels are free from fragrances and harsh chemicals. They are designed to be gentle on the skin, making them perfect for any skin type.
Why are face towels great for sensitive skin?
yesyou towels are safe for sensitive skin because they are made from soft, hypoallergenic materials free from harsh chemicals, fragrances, or dyes. Their single-use design prevents the buildup of bacteria or irritants, ensuring a gentle experience with every use. Plus, they are dermatologist-approved, making them ideal for even the most delicate skin.
How should I dispose of face towels?
Our towels may be single-use, but they’re gentle on the environment. Made from biodegradable materials, they break down naturally in compost, offering an eco-friendly disposal option that's kind to the planet.
Orders and Subscriptions
Find quick answers to commonly asked questions related to orders, shipping, and subscriptions.
How do I cancel my subscription?
To cancel your subscription, please reach out to our customer service team on the Contact Us page. They'll assist you with an easy and fast cancellation.
What is the yesyou refund policy?
Not satisfied? We'll make it right. Reach out to our customer support team for easy returns.
There's a problem with my order.
Sorry to hear that! We're here to help. If there’s an issue with your order, contact our customer support team, and we’ll resolve it as quickly as possible.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly.